Delivery Order – Using Caller ID
Added on Mon, May 22, 2017
Click F1 Delivery to input a new delivery order. When you enter an existing customer’s phone number then their name and address details have already been recorded and saved. The phone number will link you to those details so that you don...
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Placing an order and Special Options
Added on Mon, May 22, 2017
When ready with entering the customer’s details, click on New to proceed with placing the order. On the next screen, you will be able to see and select food from the various menu items on top. Click any menu item to further narrow your product...
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Delivery Order - Enter customer’s name
Added on Mon, May 22, 2017
Or, if the Address Locator delivers the message PCODE NOT FOUND TRY STREETFINDER, click the StreetFinder (F5) button to display a list of street names saved in Rameses: Use the arrow keys or the scroll bar to search through the list of street...
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Delivery Order – Enter customer’s address manually
Added on Mon, May 22, 2017
If for any reason the postcode or StreetFinder options do not work, click on the Manual Address (F11) button after customer phone number input. Then, the following entry form will be displayed: When complete select the Done (F12) button. Press...
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Delivery Order – Enter customer’s phone number manually
Added on Mon, May 22, 2017
You can also enter the customer phone number by hand. Then click Done (F12). Click Clear (F9) to clear an existing phone number. Enter the phone number and click Done (F12). For a new customer entry, you will be taken to the name entry screen....
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Cancelling an order from the Customer Details Screen
Added on Mon, May 22, 2017
Go to the Dispatcher Menu and select an order from the list. Then click the Cancel (F12) button and enter a reason for the cancellation or select from the predefined options given (the yellow buttons). Click Done (F12) to confirm the...
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Completing a delivery order
Added on Mon, May 22, 2017
Once you have finished selecting all the items on the customer order page and then press Continue (F12), you will be taken to the confirm order screen. Before your final confirmation, a summary of the order will appear, along with the Customer&rsquo...
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