Placing an order and Special Options

When ready with entering the customer’s details, click on New to proceed with placing the order.

On the next screen, you will be able to see and select food from the various menu items on top. Click any menu item to further narrow your product selection. When ready, click Continue (F12). The menu options will be displayed as set in the Menu Editor.

Special Options

There are nine special options, see marked in red below, any of which can be performed before clicking the Continue (F12) button. All these are explained in detail below.

• Next 1/2 - Allows you to make one pizza by combining two different halves. Select a pizza, then press Next ½ and select another pizza. Now you will have one pizza with two different flavours. Change the toppings on any half if you wish.
• Remove - Allows you to remove food items but not toppings.
• Split - Press the Split button to create a pizza with two different flavours. The pizza will be split into side A and side B, you can then highlight either side and change its toppings. Use this option if a customer requests one pizza with extra mushrooms on one side and no mushrooms on the other for example.
• Resize - Allows you to change the size and crust of the pizza. Does not work with Next ½.
• Toppings

- Default Toppings

You can add/remove toppings from any pizza or pizza half/halves. There are default toppings on all kinds of pizza. If you press a default topping once it will give extra of that topping, press it again and you get double of that topping. When you press three times, the topping will be removed.

See Pizza Sauce in the figure below (marked in red).

• Additional Toppings

You can add/remove additional toppings from any pizza or pizza half/halves. There are additional options for toppings on all kinds of pizza. If you press an additional topping once it will give extra of that topping, press it again and you get double of that topping. When you press three times, the topping will be tripled. Press once more and it will be removed.

See Red Peppers in the figure below (marked in green).

The number of allowed toppings is configurable – please contact us if you need any special settings.

• Meals(Deals)

There are two options related to meals (deals) – see options A and B on the next two pages.

Option (A)

Click the Meals button to view all available deals. Then all deals will be displayed as set in the Rameses Menu Editor. Select the deal that you want from the list.

Once you have selected a deal (for example, Cheese Burger Meal 3.99), you will see the default items for that deal.

Option (B)

Select a food item from the menu. Highlight it and then click Meals.

This will allow you to view all deals associated with this item. For example, if you have selected pizza American Hot, medium size with thin crust, and then click on Meals, the following special deals will be displayed:

• Disc (Discounts)

You can apply a discount by clicking on the Disc button from the Special Options (see Fig. 23). The discount types are a fixed amount and % of the full price. In both instances, you will be shown the final Discounted Price.

You might want to specify the reason for the discount by clicking on one of the buttons under Discount Reasons, as shown below. When ready, click Continue (F1). You will be required to enter your password to confirm the discount.

After you have entered the discount and the discount reason, a window will pop up with the final order and amount.  Click Continue(F12) to confirm the order. A system message will now appear for upselling purposes. Click No (F1) or Yes (F12) depending on what the customer has answered.

You can change the upselling question (and answers) from Settings > Custom Settings > the Sell Tab.

• Instruct

Click this button if you want to give additional information/comments about certain products.