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Andromeda Contacts
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Andromeda Software
- Rameses Full Manual
- Main Menu Overview
- New Order Menu
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- Rameses REPORTS Full Manual
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- Rameses Quick Guide - Manager
- Main Menu Overview
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- Main Safe
- Rameses Quick Guide – Dispatcher Menu
- Main Menu Overview
- Dispatcher Menu Overview
- Dispatcher Screen
- Time Keeping
- Toggle View
- Till Functions
- MakeCut
- Flash Report
- In Store Staff
- Cust (Customer) History
- Rameses Quick Guide - New Order
- Order Taking Options
- Delivery
- Collection
- Shop
- Restaurant
- Counter
- Rameses Quick Guide – Supervisor
- Main Menu Overview
- Supervisor Menu Overview
- Diary
- Receive Stock
- Online Help
- Inventory – Count Stock
- Inventory – Waste/Transfer Stock
- Reporting
- Float Count
- End of Night
- End of Night - Instructions
- Rameses Quick Guide - Reports
- Rameses Quick Guide - Marketing
- Hardware requirements
- Licences
- FAQs
- A customer calls back and wants to add items to their order. What do I do?
- A driver claims that the amount I want to collect from them is incorrect?
- An employee worked overtime but was/has clocked out earlier. Can I change his work hours?
- Can I add a special message to print out on the ticket?
- Can I change the discounts under the DISC button?
- Can I limit the maximum amount of float for drivers?
- How can I change the upsell message?
- How can I send SMS messages/email to customers from the system?
- How do I add a coupon as part payment?
- How do I add new postcodes?
- How do I add reports to the Favourites category
- How do I assign more than one order to a driver?
- How do I cancel an order?
- How do I change a customer’s door number?
- How do I change my EDT/collection time?
- How do I change the stock size of items?
- How do I restrict access to reports for an employee?
- How do I see a previous day’s order?
- How do I see my best customers?
- How do I see my most sold items?
- How do I view a customer’s order history?
- I can’t access my reports for more than a year in the past. Why?
- I dispatch an order and then it needs to be cancelled?
- I get a message saying that I must use the MAIN to dispatch?
- I input wrong information when receiving stock and saved. How do I change it?
- I need a new Rameses installation/I’m changing the hardware on a machine. What must I do?
- I need changes on my menu. What do I need to do?
- No customer summary is shown on OPS-01. Why?
- Technical Support has asked for my site ID. Where can I find it?
- The weekly payroll does not display the hours worked by employees. Why?
- What do I do if I see a message „Rameses not found not shared‟?
- What should I do if a driver uses money from their float to pay for petrol?
- What should I do if I book a driver back into the store by mistake?
- When when I try to award a float to a driver I get a message „Insufficient funds‟. Why?
- Why are some buttons on my system grayed out?
- Why are some reports missing on my system/some of the categories have no reports?
- Why can’t I see all employees’ names on the login screen?
- Why can’t I unlock the Dispatcher Screen?
- Why can’t I view the internet?
- Why does the Map button not show the correct location for the customer
- Why is the Marketing section grayed out?
POS 5
- Mark’s guide to getting started
VTR (Virtual Tab Rail)
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