Document Purpose

Rameses is powerful and scalable delivery EPOS software designed to increase the performance and service of your business. Rameses software helps to manage a food delivery, collection or restaurant business in full - from the taking of orders to staff management, reporting and beyond. Rameses software fits your business and is generally aimed at meeting the requirements of different type of restaurants and the specifics of the restaurant business in general. One of the most important and useful features of Rameses POS is the reports section.

It is easily accessible from the Supervisor menu > the Reporting button. 

This document aims at providing an exhaustive description of all Rameses reports available in Rameses latest version (4.80.0.20), along with the options and functions they provide and some specifics there might be to run them.

Document Intended Audience

This document is meant to provide information to:

• Rameses users – SMEs (i.e. small and medium enterprises/food chains)
• Andromeda Help Desk, Marketing and Implementation teams
• Andromeda newcomers (for training purposes)

Rameses customers can read more on Andromeda Online Help platform - http://andromedahelp.knowledgebase.co  

Here more useful information on Rameses POS can be found -  user guides, manuals, FAQ and more. This dedicated help page can also be reached by clicking the Online Help button located on Rameses home page.

Reports Overview

There are 11 main report categories in Rameses, the main ones being:

• Operations – some of the most useful reports showing a summary of almost all valuable operations data.
• Customers – showing customers’ orders, amount, average spend and more.
• Service – reports to help you improve your customer service performance.
• Sales – various sales-related reports showing sales breakdown, analysis and amounts (net, gross, etc.)
• Products – reports related to different product and deal sales.
• Inventory – reports related to ingredients items, quantities and costs.
• Labour – reports related to your staff pay roll, pay rates, etc.
• Finance – reports showing paidouts (costs), cancellations and discounts.

Note:

Favourites category – gives you quick access to the most commonly used reports by you.

Trends and Analysis categories - available only to Rameses Enterprise users. Not included in this document.

How to reach the reports

Main Menu > Supervisor > select Reporting and the 11 report categories will be displayed:

Reports Basics

• Calendar

Once you have selected a report category you have to specify the time period for which you would like to view the data – simply click on the relevant button – Today, Yesterday, Last Week, etc.

Then click the report abbreviation button – CUS-30, SAL-02, etc. Select Calendar if you want to run a report for more specific date ranges.

• Standard Reports Attributes

All Rameses reports include the standard Andromeda Report heading information such as:

Report Name and abbreviation (EMP-70, SAL-02, etc.)

Site ID Number and Site Name

Date and Time Stamp showing when the report was generated

Client Reference ID, if available, and the Andromeda Logo

• Print and Export

In the top navigation bar of any report there are two icons for printing or exporting the report in your preferred format:

• Favourites

The FAVOURITES category is the 1^st report category you will see. Here you can place any reports you need quick access to or reports you regularly use.

To do that, select Settings from the Manager Мenu, then > Reports Security tab.

Select the report you want to add to your FAVOURITES from the options displayed on the left (Reports List) and click the Add to toolbar reports button.

Now, this report will be moved to the right (Toolbar Reports), hence to the FAVOURITES category.

If you want to remove it from your FAVOURITES, select the report from the options displayed on the right and click Remove from toolbar reports.

Rameses Licences

Please keep in mind that different licences of the Rameses software (Core, Professional, Enterprise) allow access to different reports, see the table below.

A tick ✓ indicates the report is available in the licence specified. A cross ✘ indicates the report is not included in this licence.