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A customer calls back and wants to add items to their order. What do I do? Articles
A customer calls back and wants to add items to their order. What do I do?
Added on Wed, Jan 4, 2017
What you need to do is: Look at the Dispatcher Screen and find the order in question. Each order is given a ticket number - write it down or remember it. Go to the New Order screen. In the telephone number window enter the ticket number of the... Read More