SAL-15 - Void Reasons Report

The SAL-15 report shows reasons for refunds and void orders. The data displayed is:

• Date
• Ticket – order number.
• Customer – customer’s name and phone number.
• Gross and Net amounts
• Discount – discount given, if any.
• Taker – the employee who took the order.
• Reason – shows the reason for voiding the order.
• Authoriser – who authorized the voidance of the order.
• Taken – when the order was taken.
• Voided – when the order was voided.

Note: Please note that in order for this report to work you must have made some settings:

Manager > Settings > Custom Settings > the Security tab > Level for refund – make sure this is not set to 0 (zero). See below.