EMP-70 – Order Taker Efficiency
Article ID: 177 | Last Updated: Mon, Jun 26, 2017 at 4:50 AM
This is your orders efficiency report. It shows:
- Name – name of the employee who took the orders.
- Ave Ord Time (min) – the average time to take an order in minutes.
- AVG Spend (inc. VAT) – the amount spent on average.
- Orders - the total number of orders. Internet/web orders are shown separately – Internet.
- X Factor – 100% efficiency of order taking for 1 minute displayed as an amount.
For example, as shown below, the average order time by Developer – 84 sec. (0.84) corresponds to the amount £21.15, which is 84 % efficiency out of 100 %.