How can I send SMS messages/email to customers from the system?
Rameses users can use SMS messaging for:
1. Marketing campaigns for specific types of customers. Go to the Manager menu -> Marketing.
2. SMS on dispatch when drivers are booked out. Go to Custom Settings -> the Messages tab.
3. Sending individual messages to individual phone numbers. This is done by going to the Manager menu -> Settings -> SMS
Before an SMS campaign is carried out, make sure that you have this functionality enabled.
The SMS option is a chargeable add-on so please check with Andromeda Sales Department if this add-on has been purchased and activated.
If it has, certain specific settings must be made. We strongly advise you to contact us and provide as much information as possible so that we make these settings for you.