Counter

The Rameses Counter (F5) mode is used for customer present transactions where quick cash off mode is enabled so you can take money from customers over the counter. Select the New Order tab from the main menu and then Counter.

The Counter mode is the fastest service style and does not require any user details. It allows quick cash-off, reprint and void of orders. Counter service uses its own dedicated float, rather than the main store float.

Proceed by making an order. The amount and payment options will be displayed on the right-hand side of the screen.

Select if customer wants to pay the full amount or part of it. The change will be automatically calculated. 

If the customer wants to split the payment, i.e. to pay one part cash and the rest with credit card, type in the amount to be paid first, then click the relevant payment type button. Then proceed with the rest of the amount.

For example, let’s assume the bill to be paid is £13.99 and the customer wants to spilt the payment - £3.99 to be paid cash and the rest £10.00 with a voucher.

Type in the first amount and click on the CASH button. A pop-up window will appear asking you ‘Adding a part payment in – are you sure?”.

Select Yes, then select the second payment type (for example Other > Vouchers). Do not type in/select the amount.

Note: If you reverse the order, i.e. type in/select the amount first, it will automatically be processed as cash payment.

Finally, a summary will be displayed of how the two payments have been made and how much the change is, if any:

If the print function is enabled, click the PRINT RECEIPT button.

Then press the button DONE to finish the order (see page 11) or return to the order to make changes.

The Management button is used by employees with Manager or higher access. It is used for more complex Rameses Settings. For more information please consult the full Rameses User Guide.